The Rittal Cloud Solutions, including customer data, is hosted within the EU.

It is possible that your firewall is blocking URLs. To solve this problem, ask your IT department to unblock these URLs:

General:

https://api.eplan.com

https://apps.eplan.com

https://appsservice.eplan.com

https://configuration.eplan.com  

https://fileprovider.eplan.com

https://identityservice.eplan.com

https://legalnotes.eplan.com/

https://login.eplan.com

https://mgmtservice.eplan.com

https://myaccountservice.eplan.com

https://mysettings.eplan.com

https://notificationservice.eplan.com

https://selfservice.eplan.com

https://useradministration.eplan.com

https://www.eplan.com

https://www.eplan.help

https://licensingservice.eplan.com

https://licensingservicev5.eplan.com

https://service.mtcaptcha.com

https://service2.mtcaptcha.com

https://mtcaptcha.com

ePocket

https://epocket.eplan.com/

RiTherm

https://ritherm.eplan.com/

RiPanel Processing Center Layout

https://layouter-ripanel-processing-center.eplan.com/

Job Management

https://jobmanagement-ripanel-processing-center.eplan.com/

Rittal applications Eplan Data Portal

https://dataportal.eplan.com

Eplan eBuild

https://ebuilddesigner.eplan.com/

https://ebuildprojectbuilder.eplan.com/

https://ebuildprojectbuilder.eplan.com/projectbuilderfreemium

https://ebuildprojectbuilder.eplan.com/silentmode

Eplan eManage

https://emanage.eplan.com

Eplan eStock

https://estock.eplan.com

https://cs3estockserviceprodwesa.blob.core.windows.net

https://cs3-cpmsimport-prod1-westeurope-sr.service.signalr.net

wss://cs3-cpmsimport-prod1-westeurope-sr.service.signalr.net

Eplan eView

https://eview.eplan.com

Eplan eView AR

https://arhub.eplan.com

https://arhubbackend.eplan.com

https://eplan-prod.es.thingworx.com

eTraining (eLearning)

https://etraining.eplan.com

Master Data Import

https://masterdataimportservice.eplan.com

https://masterdataimport.eplan.com

https://cs8fpprodwesa.blob.core.windows.net

https://cs8dpprodwesa.blob.core.windows.net

Report Center

https://reportcenter.eplan.com

https://reportcenterservice.eplan.com

Rittal encrypts data during transport with TLS 1.2 and uses the https protocol with authorization keys for all communication.

Rittal customers retain their ownership rights to files, designs, documents or similar created materials that they or their authorized users upload to a quote or create and edit there.

Please use the function in MySettings  to trigger the deletion of your account.